A task scenario is the number of steps a user has to take to complete a goal. It describes what the user is trying to achieve by giving context with the necessary details to accomplish the goal without being too prescriptive.
“Affinity diagrams” are a UX designer’s tool, used to capture and synthesise qualitative data. This tutorial will look at preparation, recruitment, building an interview guide, interviewing, extraction, and finally synthesis! Additionally, I’ll explain how to use your affinity diagram to create UX artefacts such as personas and customer journey maps.